For a medical emergency call 999. For urgent but non-emergency medical help call NHS 111.

How to get advice by phone

NHS Direct closed in March 2014. If you need to speak to someone about a health problem in the UK, the current service is NHS 111.

Calling NHS 111

NHS 111 is free from any phone and available 24 hours a day, every day. Trained advisers answer your call, ask about your symptoms, and either give you advice or connect you to the right service.

Alternatives

  • 111.nhs.uk — the online symptom checker.
  • Textphone users: dial 18001 then 111.
  • British Sign Language: use the free BSL video relay service via signvideo.co.uk/nhs111.

Life-threatening emergency? Call 999.

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