Accessibility statement

We want NHS Direct to be usable by as many people as possible. This statement explains what we have done, where we know we fall short, and how to tell us about problems.

What we have done

We aim to meet the Web Content Accessibility Guidelines version 2.2 at level AA. Specifically, this site:

• Works with screen readers and voice control
• Can be navigated with a keyboard alone
• Can be zoomed to 400% without loss of content
• Uses colour contrast that meets or exceeds AA thresholds
• Provides visible focus indicators on interactive elements
• Uses semantic HTML with a clear heading hierarchy
• Has a skip-to-content link at the top of every page

Known issues

None currently identified. If you find one, please tell us using the details below.

Reporting problems

If you have difficulty using any part of this site, or you need information in an alternative format such as a different font size, please contact us via our contact page. We will respond within five working days.

Enforcement

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.