For a medical emergency call 999. For urgent but non-emergency medical help call NHS 111.

Ear, nose and throat

Problems with the ears, nose or throat are very common and most are minor — a cold, a mild infection, or irritation from air quality, allergies or shouting. Many settle without treatment or with simple self-care. This page gives a general overview; see the individual topic pages for detail on specific problems.

Common causes

  • Viral infections such as colds and flu
  • Bacterial infections — sometimes causing tonsillitis or middle-ear infection
  • Hay fever and other allergies
  • Sinusitis after a cold
  • Ear wax build-up
  • Reflux irritating the throat

Looking after yourself

  • Rest, drink plenty of fluids, and avoid smoke
  • Paracetamol or ibuprofen for pain or fever
  • For a blocked nose, steam inhalation or a saline spray from a pharmacy
  • For a mild sore throat, gargling warm salty water can help (do not swallow it)
  • A pharmacist can advise on decongestants, throat sprays and pain relief suitable for you

When to get medical help

Use NHS 111 online, call 111, or contact your GP if:

  • Symptoms have not started to improve after a week
  • A child under 2 has earache in both ears, or is discharging fluid from the ear
  • You have severe pain, high fever, or feel very unwell
  • You have hearing loss that is not clearing

Call 999 or go to A&E if you have severe difficulty breathing or swallowing, are drooling and cannot swallow saliva, or your voice becomes muffled — these can be signs of a serious throat infection.

Further information

This page provides general information only. It is not a diagnosis and is not a substitute for professional medical advice.